Shopping and shipping

Shipping Information

We offer free shipping on orders within the European Union from our warehouse in Rotterdam, the Netherlands.

Please allow 1 business day to prepare your order for shipment. As soon as your order is ready to be shipped you will receive an email with tracking information to follow the shipment. Delivery time within the EU is normally 3-5 days. Weekend orders are processed on the next business day.

Free standard shipping:

Value added tax information

Amok Equipment AS is registered as a VAT applicable company in the Netherlands (NL823961801B01) – our customs point of entry when shipping goods to the EU. Therefore, all shipments to our EU residents will automatically be invoiced with the Dutch VAT of 21% included in the price.

The sales tax may most likely not be refundable or deductible in your country, local exceptions may apply. All products are shipped DDP (Delivered Duty Paid) to a private person within the EU.

International orders

Place your order online as usual and enter the overseas shipping address. The standard international shipping fee is €20. Deliveries with UPS normally takes 5-7 days world wide, except remote areas. Duties, taxes and brokerage fees are the responsibility of the purchaser. They will be collected at time of delivery. If you have any questions, please feel free to email us at support@amokequipment.com.

Sale Item Policy

Sale prices are not permanent and often end within a few days. If you want a hammock on sale, don’t wait and relax until you do it in your own brand new Amok hammock.

If we put a product on sale less than 14 days after you bought it at full price, let us know and we’ll credit you the difference. This offer only applies to purchases made within the last 14 days, and only if we have the same color of the item that you originally purchased in stock.