We invite you to try a hammock for thirty (30) days. If you within thirty (30) days find out that you're not 100% satisfied with an item purchased from Amok Equipment, you can return it to us for an exchange or refund. The guarantee is only valid with the original purchase receipt.
- Must be cleaned and not visibly used.
- Dirty, smelly or visibly damaged items will not be accepted.
We can only accept returns that have been emailed to us for authorization within the thirty (30) days test period.
Return label for a flat fee of €15 for all EU citizens. Easy for you and easy for us.
1. Locate the order number on your invoice and send it to firstname.lastname@example.org. Any information about why you would like to return the item is highly appreciated.
2. We will create and send you a prepaid return shipping label. International customers must cover the returns shipping costs.
3. Once we have received the return, you will be credited within few days. We will simply deduct €15 from your refund.
Please feel free to contact us with any questions you may have. We are here to help!
Please contact the local retailer where the original purchase was conducted.